We use a flat rate shipping system to give you the best price per item shipped. All fulfilled orders will be received within 3-7 business days of order confirmation. We are not able to allow or fulfill backordered items. If you receive your product and are unsatisfied, we do accept returns within 30 days of order confirmation.
In order to use this site for returns, you will need to create an account before making your purchase. If you did not create an account before making your purchase, send us an email at firstname.lastname@example.org with your order information and we will be happy to help you with a return.
If you did create an account before making your purchase, simply log in to your account and under Recent Orders select "view" for the order you would like to return. Click "Return Item(s)" at the bottom of the page to create a return shipment. Choose the products to return and the quantity, provide us with a reason for your return, and send the return request. We will process your request and notify you via email of your accepted return.
Customers are responsible for the cost of shipping of returned products. Once we receive the returned product we will either refund your credit card or ship you a new item. All returned items must be in new condition.